How long does shipping take?
After you place your order, Tulanari will take 3-5 business days to prepare your items for shipment. Delivery time dependent upon USPS.
Free Local Delivery or Pick Up for Salt Lake City orders available
Where does my order ship from?
These ladies are all handmade in beautiful Salt Lake City, Utah
Do you restock items?
We restock items on a case-by-case basis. Subscribing to our e-mail list ensures that you will never miss a launch, pre-order opportunity or a restock notice. 😊
how long do custom orders take?
The time it takes to create custom and bulk earrings is on a case-by-case basis and will depend on the materials needed and the details of your dream earring.
Return and Exchanges
What is your return policy?
We do not accept returns or exchanges. Should an earring arrive damaged or something happen to your earring within the first 24 hours after arrival, Tulanari will replace free of charge or issue a refund.
When will I receive my refund?
Within 7-10 Business Days.
Care and materials
How do I care for my jewelry?
-Clean your earrings with a soft towel or polishing cloth.
-Store in a cool, clean location out of direct sun light and away from anything that could scratch the surface.
-Remove any makeup residue by gently wiping with a damp, soft towel, or polishing cloth. Or by using a gentle makeup remover.
-Sleeping, Showering, Soaking or Swimming in your ladies.
-(If they do get wet simply dab dry with a soft cloth. This is to protect the longevity of the metal, getting the clay wet will not damage the clay.)
-Dropping or Intentionally Bending any part of the earring including the wire wrapping/studs.
-Coming in direct contact with perfume or other sprays that contain alcohol or chemicals. This may affect the color and durability of clay, resin and crystals/gemstones.
What is my jewelry made of?
All of our jewelry is Hypoallergenic and Lightweight. The Materials we use are Polymer Clay, 18kGold Coated Jewelry Hardware, Brass, Sterling Silver, A Variety of Crystal andGemstones, and Gold Coated Wire. *Each piece of our jewelry is handmade in small batches. It is designed, rolled, cut, baked, painted, glazed, sanded, drilled, wrapped and assembled. All pieces are subject to a slight variance in shape, clarity, color and size.
Are your earrings Hypoallergenic?
Yes, as a woman with sensitive ears, it’s important to me to ensure all of our earrings are safe and comfortable to wear.